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Primary Care, Mental Health and Support Staff

Meet our integrated care team at our main facility on Oleander Drive and three school-based health centers at Ashley, Laney and New Hanover High Schools.

 

Oleander Wellness Center TeamPhone: 910-790-9949

Photo of Karen Isaacs, MD, MPH
Karen Isaacs, MD, MPH
Medical Director and Board-certified Family Medicine Physician 1

Karen is a board-certified family medicine physician who joined WHAT through a partnership forged with the South East Area Health Education Center (SEAHEC). Most recently, she served as the Chief Resident at Coastal Family Medicine with New Hanover Regional Medical Center, where she also was a resident and intern. In addition to her work with WHAT, she is continuing her time as a member of the teaching faculty with Coastal Family Medicine/SEAHEC. Karen earned her Doctor of Medicine degree from Wake Forest University’s School of Medicine, and Master’s degree in public health from the University of North Carolina’s School of Public Health in Chapel Hill. In her spare time, Dr. Isaacs enjoys jogging, playing volleyball, enjoying Wilmington’s mild climate and outdoor opportunities, and spending time with her big, orange cat named “Simba.”

Photo of Shanna W Dickens, MSW, LCSW, LCAS
Shanna W Dickens, MSW, LCSW, LCAS
Lead Mental Health Provider 2

Shanna is a licensed clinical social worker and a licensed clinical addiction specialist. She graduated summa cum laude with a masters in social work from UNCW and obtained a bachelors in psychology from UNC-Chapel Hill. She is native of Wilmington and provides individual and family therapy at New Hanover High School and WHAT’s main facility located on Oleander Drive. Shanna also serves as the Lead Mental Health Provider and oversees WHAT’s behavioral health services team, working in tandem with WHAT’s primary care providers, to continually strengthen the organization’s integrated care model.

Photo of Joycette Jackson, CMA
Joycette Jackson, CMA
Medical Assistant 3
Photo of Andrea Lewis, FNP-C
Andrea Lewis, FNP-C
Primary Care Provider 4
Photo of Marcia Bittner, LCSW
Marcia Bittner, LCSW
Mental Health Provider 99
Iesha Bunting
CMA 99
Photo of Kristen Williamson, MSW, LCSW, LCAS-A
Kristen Williamson, MSW, LCSW, LCAS-A
Mental Health Provider 99
Photo of Lashekia McCoo, CMA
Lashekia McCoo, CMA
Interim Practice Manager 99
Photo of Lori Karnes, CMA
Lori Karnes, CMA
Medical Assistant 99
Photo of Amber Banta, MSN, RN, CPNP-PC
Amber Banta, MSN, RN, CPNP-PC
Primary Care Provider 99
Photo of Kelli Kelderhouse, FNP-C
Kelli Kelderhouse, FNP-C
Primary Care Provider 99

 

Ashley Wellnes Center TeamPhone: 910-452-6320

Photo of Lashekia McCoo, CMA
Lashekia McCoo, CMA
Interim Practice Manager 99
Photo of Marcia Bittner, LCSW
Marcia Bittner, LCSW
Mental Health Provider 99
Photo of Amber Banta, MSN, RN, CPNP-PC
Amber Banta, MSN, RN, CPNP-PC
Primary Care Provider 99

 

Laney Wellness Center TeamPhone: 910-452-9503

Photo of Kristen Williamson, MSW, LCSW, LCAS-A
Kristen Williamson, MSW, LCSW, LCAS-A
Mental Health Provider 99
Photo of Kelli Kelderhouse, FNP-C
Kelli Kelderhouse, FNP-C
Primary Care Provider 99
Iesha Bunting
CMA 99

 

New Hanover Wellness Center TeamPhone: 910-763-4988

Photo of Shanna W Dickens, MSW, LCSW, LCAS
Shanna W Dickens, MSW, LCSW, LCAS
Lead Mental Health Provider 2

Shanna is a licensed clinical social worker and a licensed clinical addiction specialist. She graduated summa cum laude with a masters in social work from UNCW and obtained a bachelors in psychology from UNC-Chapel Hill. She is native of Wilmington and provides individual and family therapy at New Hanover High School and WHAT’s main facility located on Oleander Drive. Shanna also serves as the Lead Mental Health Provider and oversees WHAT’s behavioral health services team, working in tandem with WHAT’s primary care providers, to continually strengthen the organization’s integrated care model.

Photo of Joycette Jackson, CMA
Joycette Jackson, CMA
Medical Assistant 3
Photo of Andrea Lewis, FNP-C
Andrea Lewis, FNP-C
Primary Care Provider 4